Frequently Asked Questions | Custom Tin Box and Metal Can Manufacturer

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  • We offer customization in various sizes and shapes,including but not limited to round,square,and heart-shaped. Please provide specific dimensions and shapes based on your requirements.
  • The minimum order quantity typically starts at 3,000 pieces,but this can vary depending on the size and complexity of the tin boxes.
  • We provide multiple printing and decoration options such as screen printing,hot stamping,and embossing to meet your personalized customization needs.
  • The cost and production time for a sample depend on the complexity of the design,generally ranging from 7 to 10 working days.
  • The average delivery time for bulk production is typically 30-45 days,subject to adjustments based on order volume and production status.
  • Absolutely,we support comprehensive brand customization,including logo printing and special designs.
  • Custom design typically includes requirement discussion,design proposal,sample making and approval,followed by mass production.
  • We provide sea freight,air freight,and courier services,allowing you to choose the best shipping method based on your time requirements and budget.
  • Customers are responsible for paying any duties and import taxes that may apply in the destination country. We can provide necessary documents to assist with customs clearance.
  • You can submit an inquiry request on our official website or directly contact our sales team for a detailed quote.
  • We typically require a 30% deposit upon order confirmation,with the balance due before shipment.
  • We enforce strict quality control measures throughout the production process,including raw material inspection,in-process monitoring,and final product testing,to ensure compliance with standards.
  • For any quality issues due to manufacturing defects,we offer returns or exchanges. Customers must request this within a specified period after receipt.
  • We use high-quality,recyclable tin materials that comply with international environmental standards.
  • Yes,we can provide products certified to meet FDA,SGS,LFGB,and other food safety standards.
  • Our production facilities are ISO 9001 certified for quality management systems.
  • We offer a variety of lining materials such as sponge,velvet,and EVA to protect and display the products effectively.
  • Customers can track the status of their orders through our online system or by contacting our customer service team.
  • We select appropriate packaging materials based on product characteristics and customer requirements to ensure safety and cleanliness during transit.
  • Before production begins,we require detailed product specifications,design files,and relevant legal compliance documents from the customer.

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